Results 1-11 of 11 (Search time: 0.006 seconds).

Issue DateTitleAuthor(s)
12019Knowledge as a driver of dynamic capabilities and learning outcomesHidalgo Peñate, Araceli; Padrón Robaina, Víctor Ignacio ; Nieves Rodríguez, Julia 
22010The impact of pre-sale and post-sale factors on online purchasing satisfaction: a surveyClegg, Ben; Melián Alzola, Lucía ; Padrón Robaina, Víctor 
32007Identifying and determining the key processes for quality management systems in the hotel sectorRobaina, Víctor Padrón ; Espino Rodríguez, Tomás F. 
42007Measuring the results in B2C e-commerceMelián-Alzola, Lucía ; Padrón-Robaina, Víctor 
52006Tangibility as a quality factor in electronic commerce b2cMelián-Alzola, Lucía ; Padrón-Robaina, Víctor 
62006A review of outsourcing from the resource-based view of the firmEspino-Rodriguez, Tomás F. ; Padrón-Robaina, Victor 
72006Quality in electronic commerce B2C: Perceptions, expectations and importanceAlzola, Lucía Melián; Robaina, Víctor Padrón 
82005A resource-based view of outsourcing and its implications for organizational performance in the hotel sectorEspino-Rodríguez, Tomás F. ; Padrón-Robaina, Víctor 
92005The management perception of the strategic outsourcing of services: An empirical examination in the hotel sectorEspino-Rodríguez, Tomás F. ; Robaina, Víctor Padrón 
102004Outsourcing and its impact on operational objectives and performance: A study of hotels in the Canary IslandsEspino-Rodŕguez, Tomás F. ; Padrón-Robaina, Victor 
111996La medición de la calidad: un instrumento para la gestión de las empresas de serviciosPadrón Robaina, Víctor 0231633_00007_0005.pdf.jpg