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http://hdl.handle.net/10553/52371
| Title: | Quality in electronic commerce B2C: Perceptions, expectations and importance | Authors: | Alzola, Lucía Melián Robaina, Víctor Padrón |
Issue Date: | 2006 | Publisher: | 0264-2069 | Journal: | Service Industries Journal | URI: | http://hdl.handle.net/10553/52371 | ISSN: | 0264-2069 | DOI: | 10.1080/02642060600850873 | Source: | Service Industries Journal[ISSN 0264-2069],v. 26, p. 671-687 |
| Appears in Collections: | Artículos |
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