Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/52366
Título: Quality management in virtual education: Management indicators for continuous improvement
Autores/as: Melián Alzola, Lucía 
Padrón Robaina, Víctor Ignacio 
Espino, Tomás F. 
Clasificación UNESCO: 531204 Educación
Palabras clave: Total quality management
Virtual higher education
Student satisfaction
Fecha de publicación: 2005
Editor/a: Springer 
Publicación seriada: IFIP Advances in Information and Communication Technology 
Conferencia: IFIP TC3 WG3.7, 6th International Working Conference on Information Technology in Educational Management, ITEM 2004 
Resumen: The important mission of the university institution in society as a body creating and transmitting knowledge justifies higher education being one of the main players in the application of new information and communications technologies (ICTs) in an attempt to exploit the significant advantages that their development can bring to the activity. However, the virtual university faces the challenge of analyzing how the new educational format alters the knowledge learnt in quality management in traditional higher education. New parameters, models and indicators will have to be defined, and new competitive bases will have to be promoted.
URI: http://hdl.handle.net/10553/52366
ISBN: 0387240446
ISSN: 1868-4238
Fuente: IFIP Advances in Information and Communication Technology [ISSN 1868-4238], v. 170, p. 141-150
Colección:Actas de congresos
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