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Title: Training success in restaurants: The trainer’s effort to articulate knowledge
Authors: Ballesteros Rodríguez, José Luis 
Hernández López, Lidia Esther 
Álamo Vera, Francisca Rosa 
De Saa Pérez, Petra 
UNESCO Clasification: 531290 Economía sectorial: turismo
5311 Organización y dirección de empresas
Keywords: Knowledge
Recursos humanos
Gestión del conocimiento
Issue Date: 2022
Journal: International Journal of Hospitality and Tourism Administration 
Abstract: This paper analyzes how the trainer’s effort to articulate the knowledge transmitted during the training sessions influences training success in restaurants. An empirical study was conducted using a sample of 114 managers and supervisors of multi-unit restaurant companies in the Canary Islands, and Structural equation modeling was used to test the proposed model. Results reveal that the trainer’s effort to articulate knowledge has a positive and significant influence on training success, and this effort increases when the knowledge transmitted is new and specific, but not when it is complex. Knowledge management theory is used to analyze training from another perspective.
ISSN: 1525-6480
DOI: 10.1080/15256480.2020.1769517
Source: International Journal of Hospitality and Tourism Administration[ISSN 1525-6480], v. 23(2), p. 365-390
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