Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/71257
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dc.contributor.authorMelián González, Santiagoen_US
dc.contributor.authorBulchand Gidumal, Jacquesen_US
dc.date.accessioned2020-04-11T05:12:59Z-
dc.date.available2020-04-11T05:12:59Z-
dc.date.issued2020en_US
dc.identifier.issn0261-5177en_US
dc.identifier.otherScopus-
dc.identifier.otherWoS-
dc.identifier.urihttp://hdl.handle.net/10553/71257-
dc.description.abstractFor many years, the capacity of technologies to automate jobs was more visible in industrial settings. However, the latest advances have generated systems (through self-service technologies, online and mobile applications, and robots) that are capable of replacing human tasks in service environments. The question is whether these trends are already taking place in the tourism industry. Using data from hotels in Spain, France, Germany, and Europe as a whole, this research demonstrates that in the past 10 years, there has been a decrease in the intensity of the human labor required. This trend is occurring especially in high-end hotels, and it points to a reduction in human labor in the hotel industry.en_US
dc.languageengen_US
dc.relation.ispartofTourism Managementen_US
dc.sourceTourism Management [ISSN 0261-5177],v. 80, 104123, (Octubre 2020)en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject530710 Teoría y modelos de empleoen_US
dc.subject.otherTurismoen_US
dc.subject.otherEmploymenten_US
dc.subject.otherHuman Resourcesen_US
dc.subject.otherInformation and Communication Technologiesen_US
dc.subject.otherEmpleoen_US
dc.subject.otherAutomationen_US
dc.titleEmployment in tourism: the jaws of the snake in the hotel industryen_US
dc.typeinfo:eu-repo/semantics/Articleen_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.tourman.2020.104123en_US
dc.identifier.scopus85082723571-
dc.identifier.isi000534283200005-
dc.contributor.authorscopusid24280548000-
dc.contributor.authorscopusid26665255800-
dc.identifier.eissn1879-3193-
dc.relation.volume80en_US
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid40177875-
dc.contributor.daisngid41056809-
dc.description.numberofpages4en_US
dc.utils.revisionen_US
dc.contributor.wosstandardWOS:Melian-Gonzales, S-
dc.contributor.wosstandardWOS:Bulchand-Gidumal, J-
dc.date.coverdateOctubre 2020en_US
dc.identifier.ulpgcen_US
dc.description.sjr3,328
dc.description.jcr10,967
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.fulltextCon texto completo-
item.grantfulltextopen-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-7662-3154-
crisitem.author.orcid0000-0001-8522-2013-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameMelián González, Santiago-
crisitem.author.fullNameBulchand Gidumal, Jacques-
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