Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/57557
Title: Stakeholders of cultural heritage as responsible institutional tourism product management agents
Authors: Moreno-Mendoza, Héctor
Santana-Talavera, Agustín
León, Carmelo J. 
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Stakeholders
Heritage management
Responsible tourism
Responsible Tourism
Issue Date: 2019
Journal: Sustainability (Switzerland) 
Abstract: Increased competition in tourist destinations and the recent economic crisis directly affect various institutions that manage cultural heritage. In the case of museums, we may need to reflect more on the challenges that stem from the new financial and social situation for their management. The long-term analysis of relationships with stakeholders is a more reliable way of achieving stability to counteract the effects of income reduction. This study involved conducting interviews with directors of four museums, one for each existing management model, contrasting with direct observation and unstructured interviews conducted in Gran Canaria, Canary Islands (Spain). The data obtained were analyzed with UCINET (a software package for analyzing social network data), to determine relationship indicators. The research suggests that stakeholder networks, as a competitive advantage in cultural institutions, play an important role in creating or improving cultural heritage products, as well as helping to develop responsible tourism.
URI: http://hdl.handle.net/10553/57557
ISSN: 2071-1050
DOI: 10.3390/su11195192
Source: Sustainability (Switzerland) [ISSN 2071-1050], v. 11 (5192)
Appears in Collections:Artículos
Thumbnail
pdf
Adobe PDF (1,36 MB)
Show full item record

SCOPUSTM   
Citations

5
checked on Jun 20, 2021

WEB OF SCIENCETM
Citations

4
checked on Jun 20, 2021

Page view(s)

46
checked on Jun 19, 2021

Download(s)

100
checked on Jun 19, 2021

Google ScholarTM

Check

Altmetric


Share



Export metadata



Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated.