Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/43646
Title: Redefining ocb as cybercivism: do work attitudes also explain organizational citizenship internet behaviors?
Authors: Zoghbi Manrique De Lara, Pablo 
UNESCO Clasification: 531104 Organización de recursos humanos
Keywords: Recursos humanos
Ciudadanos
Satisfacción
Issue Date: 2007
Publisher: 1536-5433
Journal: Management Research 
Abstract: This study presents “cybercivism” as the one extra-role IT behavior that, seeking an opposite direction to cyberloafing, tries to capture the organizational citizenship behavior (OCB) that employees show through Internet use. Just as prior research offers empirical evidence that work attitude is an OCB antecedent, the model tested suggests that employees’ positive attitudes toward several work elements could also explain cybercivism. These work elements include attitudes toward their coworkers, supervisors, organizational leaders in general, their own tasks, clients, and toward themselves (self-esteem). Data were collected from 154 of the 758 (20.32 percent) nonteaching employees of a Spanish public university. Structural equation modeling results show that the attitudes toward the clients, the supervisor, and self-esteem, effectively promote cybercivism. Other analyzed attitudes did not reveal significance. Implications of the results for the prediction and monitoring of cybercivism are discussed, and future research directions are offered.
URI: http://hdl.handle.net/10553/43646
ISSN: 1536-5433
DOI: 10.2753/JMR1536-5433050104
Source: Management Research[ISSN 1536-5433],v. 5, p. 43-52
Appears in Collections:Artículos
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