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Title: Human resource practices and innovation in the hotel industry: The mediating role of human capital
Authors: Nieves, Julia 
Quintana Déniz, Agustín 
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Recruitment and selection
Training and development
Information technology
Human resource management practices
Human capital
Issue Date: 2018
Journal: Tourism and Hospitality Research 
Abstract: Recent investigations suggest that human resource practices influence organisational performance through their effect on key mediating variables. However, the link between human resource management practices and innovation performance is yet to be determined and little is known about the variables that can mediate this relation. The diverse results of studies in this field seem to suggest that the sector of activity may determine specific aspects of this relation. By analysing data from a single industry, this paper aims to increase understanding of the mediating role of human capital in the relation between human resource management practices and innovation. Data from a survey of 109 firms managing hotel establishments in Spain show that, in the hotel industry, some human resource management practices affect innovation through their influence on human capital. Recruitment and selection human resource management practices, however, do not enhance the level of human capital of the firms studied, although they do determine their innovation performance.
ISSN: 1467-3584
DOI: 10.1177/1467358415624137
Source: Tourism and Hospitality Research [ISSN 1467-3584], v. 18 (1), p. 72-83
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