Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/73293
Title: How and when servant leaders fuel creativity: the role of servant attitude and intrinsic motivation
Authors: Ruiz-Palomino, Pablo
Zoghbi Manrique Lara, Pablo 
UNESCO Clasification: 531104 Organización de recursos humanos
Keywords: Intrinsic Motivation
Moderated Mediation
Servant Attitude
Servant Leadership
Workplace Creativity
Issue Date: 2020
Journal: International Journal of Hospitality Management 
Abstract: Workplace creativity is critical to stay ahead in the current competitive hospitality industry. Recent research has suggested that servant leadership fosters creativity. However, there is a lack of research into the mechanisms and situations that make this link possible. This paper examines (1) employee servant attitude as a mediator in the servant leadership–employee creativity relationship, and (2) the role of intrinsic motivation in both the direct and the mediated relationship. Using structural equation modeling to analyze a sample of 259 hotel employees in Spain, we found that servant attitude is one of the mechanisms servant leaders use to foster creativity, and that this mediating role of servant attitude is strengthened as employee intrinsic motivation increases. However, when intrinsic motivation decreases, the mediation reverts and the leadership–employee creativity relationship becomes significant again. New light is shed on how and when servant leadership is most effective in fostering hotel staff creativity.
URI: http://hdl.handle.net/10553/73293
ISSN: 0278-4319
DOI: 10.1016/j.ijhm.2020.102537
Source: International Journal of Hospitality Management[ISSN 0278-4319],v. 89, (Agosto 2020)
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