Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/7063
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dc.contributor.authorHanel, Scotten_US
dc.contributor.authorCortes, Vivianaen_US
dc.date.accessioned2012-03-02T02:31:00Z-
dc.date.accessioned2018-03-08T13:14:59Z-
dc.date.available2012-03-02T05:00:15Z-
dc.date.available2018-03-08T13:14:59Z-
dc.date.issued2010en_US
dc.identifier.issn1133-1127en_US
dc.identifier.urihttp://hdl.handle.net/10553/7063-
dc.description.abstractCollection letters are meant to collect balances due and at the same time they attempt to encourage a business relationship and its revenue flow to continue. This type of correspondence is nowadays one of the few types of correspondence that is not maintained electronically because in the different stages of the collection process, these letters can acquire certain legal power. In these extremely difficult days for the financial world, collection letters have become a frequent means of correspondence between collectors and debtors in several countries, which makes it necessary to carefully analyze this particular genre in order to raise awareness of its structural organization and content, particularly to help language users who may not be familiar with this genre in their own cultures. This study looks at the collection letter as business correspondence that consists of specific moves that function together to persuade debtors to pay the agreed-upon amount that is legitimately owed to the creditor. The study also explores the different stages of the collection process and the functional and rhetorical approaches that are found at each of these stages, analyzing the frequency of the moves identified in the letters and the different uses of those moves. The results of this study show that requesting the debtor to communicate with the creditor is undoubtedly the most frequently used strategy for achieving the two major purposes of this type of correspondence.en_US
dc.formatapplication/pdfes
dc.languageengen_US
dc.relation.ispartofLFE. Revista de Lenguas para Fines Específicosen_US
dc.sourceLFE. Revista de lenguas para fines específicos. Las Palmas de Gran Canaria: Universidad de Las Palmas de Gran Canaria, 1993 [ISSN 1133-1127], n. 15-16, p. 83-108en_US
dc.subject570107 Lengua y literaturaen_US
dc.subject550510 Filologíaen_US
dc.titleIdentifying moves and elements of persuasion in collection lettersen_US
dc.typeinfo:eu-repo/semantics/articleen_US
dc.typeArticleen_US
dc.compliance.driver1es
dc.identifier.absysnet233536es
dc.identifier.crisid-;--
dc.investigacionArtes y Humanidadesen_US
dc.rights.accessrightsinfo:eu-repo/semantics/openAccesses
dc.type2Artículoen_US
dc.identifier.ulpgces
dc.description.esciESCI
dc.description.erihplusERIH PLUS
item.fulltextCon texto completo-
item.grantfulltextopen-
Colección:LFE, Rev. leng. fines específ. n.15-16, 2009-2010 
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