Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/69274
Title: Determining the relationships between price and online reputation in lodgings
Authors: Rodríguez Díaz, Manuel 
Rodriguez Voltes, Crina Isabel
Rodriguez Voltes, Ana Cristina
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Tourism destination image
Social Media
Marketing turístico
Issue Date: 2019
Journal: Administrative Sciences 
Abstract: Currently, lodgings' competitiveness depends on pricing, based on the online reputation measured by quantitative scales of variables. The purpose of this article is to analyze the different prices set by lodgings by season in relation to the variables that measure their online reputation. This is an essential aspect in determining prices competitively in a constantly changing market. The study analyzes the offer of three tourist destinations (Gran Canaria and Tenerife in Spain and Agadir in Morocco) and online customer reviews on the quality of service, value, and added value obtained from Booking.com. Bivariate regressions with different functions were carried out to determine which one best matches these variables to the prices. The results show that added value has the greater relationship with prices. The cubic and quadratic functions have the best fit between quality of service and added value with regard to lodging prices. Based on the results obtained, it is possible to determine the most competitive prices lodgings can set depending on the quality of service and the added value offered to customers. To the extent that destinations from different countries are analyzed, the research reaches an international scope that is in line with the competitive reality of the tourism market.
URI: http://hdl.handle.net/10553/69274
DOI: 10.3390/admsci9030053
Source: Administrative Sciences,v. 9 (3)
Appears in Collections:Artículos
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