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https://accedacris.ulpgc.es/handle/10553/57769
| Title: | Employees' smile: do consumers buy it? | Authors: | Benítez del Rosario, Juan Manuel Martín Hernández, Juan Carlos Mendoza León, Cira Román García, Concepción |
UNESCO Clasification: | 531290 Economía sectorial: turismo | Keywords: | Turismo Recursos humanos |
Issue Date: | 2012 | URI: | https://accedacris.ulpgc.es/handle/10553/57769 | ISBN: | 978-84-615-9946-2 | Source: | Turitec 2012: IX Congreso Nacional Turismo y Tecnologías de la Información y las Comunicaciones / coord. por Antonio Guevara Plaza, Andrés Aguayo Maldonado, José Luis Caro Herrero, Alfonso Cerezo Medina, p. 93-103 | URL: | http://dialnet.unirioja.es/servlet/articulo?codigo=5719120 |
| Appears in Collections: | Capítulo de libro |
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