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Title: Value chain of technology in higher education institutions: from IT resources to technological performance
Authors: Bulchand Gidumal, Jacques 
Melián González, Santiago 
Osorio Acosta, Javier 
UNESCO Clasification: 3325 Tecnología de las telecomunicaciones
Keywords: Tecnologías de la información
Educación Superior
Issue Date: 2011
Publisher: 1868-4238
Journal: IFIP Advances in Information and Communication Technology 
Conference: 9th Conference of Working Group 3.7 of the International Federation for Information Processing 
9th IFIP WG 3.7 Conference on Information Technology in Educational Management, ITEM 2010 
Abstract: Different studies confirm that the presence of IT in firms, together with human and other organizational resources, has a positive influence on the performance of organizations. However, the details of the process through which that influence is produced have not been clarified. This study is based on an extensive IT data base corresponding to a sample of universities and presents an IT-technological performance value chain and confirms the hypotheses about its functioning. The result is a value chain that begins with the IT planning, passes through different components related to technology in organizations and ends with the performance of the technology. We believe that this research is useful to higher education institutions managers by allowing them to have a clear path on how to improve the return of IT investments.
ISBN: 9783642197147
ISSN: 1868-4238
DOI: 10.1007/978-3-642-19715-4_2
Source: IFIP Advances in Information and Communication Technology[ISSN 1868-4238],v. 348 AICT, p. 11-19
Appears in Collections:Artículos
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