Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/42640
Título: The influence of human resource management in savings bank performance
Autores/as: De Saá Pérez, Petra 
García Falcón, Juan Manuel 
Clasificación UNESCO: 531104 Organización de recursos humanos
Palabras clave: Recursos humanos
Fecha de publicación: 2004
Editor/a: 0264-2069
Publicación seriada: Service Industries Journal 
Resumen: The aim of this article was to analyse the value of human resources (HR) for competitive advantage and their influence on the firm's performance in the service industry. To achieve our goal, we have first proposed a resource-based framework to discuss the circumstances under which human resources can be a source of competitive advantage. Then, an empirical research was developed in the Spanish savings bank sector to analyse the relationship between HR management and the firm's performance. Our results, suggest that those savings banks which better combine their HR practices to create and to develop a strategic human capital pool have shown better levels of profitability and productivity.
URI: http://hdl.handle.net/10553/42640
ISSN: 0264-2069
DOI: 10.1080/02642060412331301252
Fuente: Service Industries Journal[ISSN 0264-2069],v. 24, p. 51-66
Colección:Artículos
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