Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/42609
Title: Using stated preferences to analyze the service quality of public transport
Authors: Román, Concepción 
Martín, Juan Carlos 
Espino, Raquel 
UNESCO Clasification: 531212 Transportes y comunicaciones
Keywords: Transportes públicos
Public transport
Quality of service
Stated preferences
Willingness to pay
Issue Date: 2014
Publisher: 1556-8318
Journal: International Journal of Sustainable Transportation 
Abstract: In this article we use discrete choice experiments to analyze service quality of public transport bus services in Gran Canaria, Spain. Discrete choice experiments are created to estimate travellers' preferences and to obtain a measure of the global service quality. The modeling strategy considers the combination of two data sets, the analysis of the inertia effect as well as the correlation among responses of the same individual. Results suggest the existence of behavioral differences for urban and interurban passengers, especially in their perception of certain attributes as well as in the willingness to pay for improving the level of service
URI: http://hdl.handle.net/10553/42609
ISSN: 1556-8318
DOI: 10.1080/15568318.2012.758460
Source: International Journal of Sustainable Transportation [ISSN 1556-8318], v. 8 (1), p. 28-46
Appears in Collections:Artículos
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