Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/42433
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dc.contributor.authorMelián-González, Santiagoen_US
dc.contributor.authorBulchand-Gidumal, Jacquesen_US
dc.date.accessioned2018-11-13T12:56:03Z-
dc.date.available2018-11-13T12:56:03Z-
dc.date.issued2016en_US
dc.identifier.issn0261-5177en_US
dc.identifier.urihttp://hdl.handle.net/10553/42433-
dc.description.abstractDespite vast investments in IT, there is scant research and empirical data that connects, in depth, IT with firm performance in the hospitality industry. However, the literature does show partial evidence and examples of particular technologies. After an extensive literature review, we posit four global paths through which IT can impact hotel performance and, for each one, the precise mechanisms that cause these influences. These four proposals are further developed and refined using in-depth interviews with a group of 30 managers of different areas from several hotels. A final comprehensive model that shows the specific routes that IT can follow in order to improve hotel organizational performance is presented. This model can be taken as a frame of reference by academics and can also be used by both practitioners and IT producers to assess particular IT options.en_US
dc.languageengen_US
dc.relation.ispartofTourism Managementen_US
dc.sourceTourism Management[ISSN 0261-5177],v. 53, p. 30-37en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherCommercializationen_US
dc.subject.otherCustomer serviceen_US
dc.subject.otherHotelsen_US
dc.subject.otherInformation technologyen_US
dc.subject.otherOrganizational performanceen_US
dc.subject.otherProductivityen_US
dc.titleA model that connects information technology and hotel performanceen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1016/j.tourman.2015.09.005
dc.identifier.scopus84942163068-
dc.identifier.isi000366770000004
dc.contributor.authorscopusid24280548000
dc.contributor.authorscopusid26665255800
dc.description.lastpage37-
dc.description.firstpage30-
dc.relation.volume53-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid2577393
dc.contributor.daisngid2851372
dc.contributor.wosstandardWOS:Melian-Gonzalez, S
dc.contributor.wosstandardWOS:Bulchand-Gidumal, J
dc.date.coverdateAbril 2016
dc.identifier.ulpgces
dc.description.sjr2,58
dc.description.jcr4,707
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-7662-3154-
crisitem.author.orcid0000-0001-8522-2013-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameMelián González, Santiago-
crisitem.author.fullNameBulchand Gidumal, Jacques-
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