Please use this identifier to cite or link to this item:
Title: Collaborative network organisations as platform for value co-creation in tourism destinations: An analysis of Foz do Iguaçu, Brazil
Authors: Chim-Miki, Adriana Fumi
Gândara, José Manoel
Batista-Canino, Rosa Maria 
UNESCO Clasification: 531290 Economía sectorial: turismo
53 Ciencias económicas
Keywords: Tourism value co-creation
Collaborative network organisations
Participatory planning
Foz do Iguaçu (Brazil), et al
Issue Date: 2017
Journal: International Journal of Tourism Policy 
Abstract: This study investigated the co-creation of value in tourism by the collaborative network organisations (CNOs). The objective was to verify the degree of co-creation of value in the plans generated by participatory planning process in Foz de Iguaçu city, and to confirm that this process forms a platform to value co-creation in tourism destinations. The used methodology was a content analysis of a technical report and other documents related to the process of strategic-participatory assessment of Foz do Iguaçu city. This city is located at the three border zone between Brazil-Argentina-Paraguay, thus it is a shared tourism destination. The results indicated that the process of participatory planning, conducted by CNOs, can be a way to consumer-to-business-toconsumer (C2B2C) co-creation of value in tourism. Besides, the participatory planning is a tool of tourism governance, in which the CNO represents a hub between the relationships B2B, B2C, C2C, C2B2C, public-private sector and community, i.e., a platform with high capacity of value co-creation.
ISSN: 1750-4090
DOI: 10.1504/IJTP.2017.082758
Source: International Journal of Tourism Policy[ISSN 1750-4090],v. 7, p. 42-57
Appears in Collections:Actas de congresos
Adobe PDF (303,5 kB)
Show full item record

Google ScholarTM




Export metadata

Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated.