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Title: The impact of organizational culture on supply chain integration in the hotel sector
Authors: Gebril Taha Ahmed, Mahmoud 
Espino Rodríguez, Tomás Francisco 
Gil-Padilla, Antonia M. 
UNESCO Clasification: 5311 Organización y dirección de empresas
531290 Economía sectorial: turismo
Keywords: Organizational culture
Supply chain integration
Competing value framework (CVF)
Hotel sector
Issue Date: 2021
Journal: International Journal of Culture, Tourism, and Hospitality Research 
Abstract: Purpose: Supply chain integration (SCI) has become a key strategy for hotels in facing their environment. The purpose of this study is to analyze the effects of the organizational culture on the three dimensions of SCI. The competing value framework divides the organizational culture into four types, namely, hierarchical, group, rational and developmental cultures. Design/methodology/approach: A structural equations model was developed to test the hypotheses proposed. The data were collected by means of a questionnaire with a seven-point Likert-type rating scale that was distributed to managers and assistant managers of 114 four- or five-star hotels located in two Egyptian cities, Hurgada and Sharm El Sheikh. Findings: The results of the structured model confirm the direct link between the organizational culture and SCI. The findings suggest that rational culture is the most appropriate for SCI because it is fully associated with SCI. In contrast, hierarchical culture and developmental culture are significantly related to internal and customer integration. Group culture only has a positive influence on internal integration. Originality/value: This study is the first to analyze the impact of organizational culture on SCI in the hospitality sector. The results contribute to the literature by providing managers with practical knowledge about the significant influence of organizational culture on SCI.
ISSN: 1750-6182
DOI: 10.1108/IJCTHR-04-2021-0094
Source: International Journal of Culture, Tourism, and Hospitality Research [ISSN 1750-6182], 26 octubre 2021
Appears in Collections:Artículo preliminar
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