Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/74346
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dc.contributor.authorGarcía Almeida, Desiderio Juanen_US
dc.contributor.authorBolívar Cruz, Alicia Maríaen_US
dc.date.accessioned2020-09-10T11:38:31Z-
dc.date.available2020-09-10T11:38:31Z-
dc.date.issued2020en_US
dc.identifier.issn1367-3270en_US
dc.identifier.otherScopus-
dc.identifier.urihttp://hdl.handle.net/10553/74346-
dc.description.abstractThis paper aims to identify the main factors affecting the success of the knowledge replication process in service firms when new units/outlets are created or acquired. Design/methodology/approach: The quantitative approach of the study is based on a survey to the first general managers of new hotels integrated in Spanish hotel chains that implement a strategy of knowledge replication. Findings: Transfer experience in the region; compatibility between the underlying cultural context of the knowledge and the recipients’ culture; recipients’ absorptive capacity; source’s and recipients’ motivation; and lack of adaptation in the transfer routines are key factors that influence several aspects of knowledge replication success in service firms. Research limitations/implications: From an academic point of view, this work identifies the determinants of success in replication processes. Moreover, two dimensions in knowledge replication success have been identified: a functional dimension and an economic one. Industry and survey limitations must be considered. Practical implications: Organizations that face a growth process where they want to replicate their corporate knowledge should consider several aspects that seem to be determinants of success in those projects. Originality/value: Despite the prevalence of replication-based growth strategies in the service sector, there is a lack of research analyses about this phenomenon in the academic literature. The empirical-based research on knowledge transfer and service firms’ growth is scarce and fragmented. This work provides an integrated view of factors affecting knowledge replication success in new organizational units from an empirical quantitative approach.en_US
dc.languageengen_US
dc.relation.ispartofJournal of Knowledge Managementen_US
dc.sourceJournal of Knowledge Management [ISSN 1367-3270], v. 24(9)en_US
dc.subject5311 Organización y dirección de empresasen_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherFirm Growthen_US
dc.subject.otherIntra-Organizational Knowledge Transferen_US
dc.subject.otherKnowledge Replicationen_US
dc.subject.otherService Firmsen_US
dc.subject.otherHotelesen_US
dc.subject.otherGestión del conocimientoen_US
dc.titleSuccessful replication of knowledge in the growth of service organizations: evidence from Spanish hotel chainsen_US
dc.typeinfo:eu-repo/semantics/Articleen_US
dc.typeArticleen_US
dc.identifier.doi10.1108/JKM-12-2019-0700en_US
dc.identifier.scopus85089977602-
dc.contributor.authorscopusid39161192400-
dc.contributor.authorscopusid23501279700-
dc.identifier.eissn1758-7484-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.utils.revisionen_US
dc.date.coverdateEnero 2020en_US
dc.identifier.ulpgcen_US
dc.contributor.buulpgcBU-ECOen_US
dc.description.sjr1,841
dc.description.jcr8,182
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.fulltextSin texto completo-
item.grantfulltextnone-
crisitem.author.deptGIR Organización y dirección de empresas (Management)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-4737-5913-
crisitem.author.orcid0000-0003-2765-527X-
crisitem.author.parentorgDepartamento de Economía y Dirección de Empresas-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameGarcía Almeida, Desiderio Juan-
crisitem.author.fullNameBolívar Cruz, Alicia María-
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