A social robot in a tourist environment

Abstract

In this paper, we have focused on applying robotics as a social element and an intermediary in tourism. To that end, a system has been developed that will benefit the tourist experience. To do this, every room of the hotel would have a low-cost social robot, a Karotz. This robot interacts orally with the tourist to provide him or her with news about the hotel and the best tourism activities for the user. The components of the robot were used during the development to make communication flows natural. This has enabled us to create a social robot that covers a need faced by the tourist industry. The developed prototype shows that this is a plausible field of application for social robotics.