Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/52547
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dc.contributor.authorZoghbi-Manrique-de-Lara, Pabloen_US
dc.contributor.authorGuerra-Baez, Ritaen_US
dc.contributor.otherZoghbi-Manrique-de-Lara, Pablo
dc.date.accessioned2018-11-29T13:50:58Z-
dc.date.available2018-11-29T13:50:58Z-
dc.date.issued2016en_US
dc.identifier.issn0167-4544en_US
dc.identifier.urihttp://hdl.handle.net/10553/52547-
dc.description.abstractThe model emphasizes the ethical dynamics of compassion in hospitality settings by suggesting that under an organizational ethical climate, the hotel staff will be more morally aware of peers’ pain and suffering, and motivated to participate in delivering compassion. Based on the positive psychology focus on compassion as individual states and traits supporting interpersonal dealings, the paper operationalizes compassion based on four individual factors involved in the compassionate process: (a) empathic concern, or an other-oriented emotional response elicited by and congruent with the perceived welfare of a person in need; (b) mindfulness, a state of consciousness in which attention is focused on present-moment phenomena occurring both externally and internally; (c) kindness, or understanding the pain or suffering of others; and (d) common humanity, or seeing others’ experiences as part of the larger human experience. Data were collected from 280 employees at ten hotels in the Canary Islands (Spain). With the exception of self-interest, results of multiple linear regressions demonstrate that each of the six interpreted factors of ethical climate has substantive effects on any of the studied elements of staff compassion. The egoistic-related and principle-related climate factors generated a more consistent and intense compassionate reaction, suggesting that the staff is moved to act out of compassion either to assure that the team succeeds or to support each other out of moral obligation.en_US
dc.languageengen_US
dc.publisher0167-4544
dc.relation.ispartofJournal of Business Ethicsen_US
dc.sourceJournal of Business Ethics[ISSN 0167-4544],v. 133, p. 605-617en_US
dc.subject53 Ciencias económicasen_US
dc.subject.otherCommon humanityen_US
dc.subject.otherCompassionen_US
dc.subject.otherEmpathic concernen_US
dc.subject.otherEthical climateen_US
dc.subject.otherMindfulnessen_US
dc.titleExploring the influence of ethical climate on employee compassion in the hospitality industryen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1007/s10551-014-2415-1
dc.identifier.scopus84960283206
dc.identifier.isi000372121000013
dcterms.isPartOfJournal Of Business Ethics
dcterms.sourceJournal Of Business Ethics[ISSN 0167-4544],v. 133 (3), p. 605-617
dc.contributor.authorscopusid23483233800
dc.contributor.authorscopusid56388774800
dc.description.lastpage617-
dc.identifier.issue3-
dc.description.firstpage605-
dc.relation.volume133-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.identifier.wosWOS:000372121000013
dc.contributor.daisngid1723135
dc.contributor.daisngid5957477
dc.identifier.investigatorRIDC-6039-2011
dc.contributor.wosstandardWOS:Zoghbi-Manrique-de-Lara, P
dc.contributor.wosstandardWOS:Guerra-Baez, R
dc.date.coverdateFebrero 2016
dc.identifier.ulpgces
dc.description.sjr1,165
dc.description.jcr2,354
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR TIDES: Economía, medioambiente, sostenibilidad y turismo-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0001-8056-0988-
crisitem.author.orcid0000-0001-5630-5952-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameZoghbi Manrique Lara,Pablo-
crisitem.author.fullNameGuerra Báez, Rita María-
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