Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/52478
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dc.contributor.authorMelián-González, Santiagoen_US
dc.contributor.authorBulchand-Gidumal, Jacquesen_US
dc.date.accessioned2018-11-27T11:40:37Z-
dc.date.available2018-11-27T11:40:37Z-
dc.date.issued2016en_US
dc.identifier.issn0143-7720en_US
dc.identifier.urihttp://hdl.handle.net/10553/52478-
dc.description.abstractPurpose – The purpose of this paper is to analyze the consequences of an unexplored and real worker behavior on the internet (worker electronic word of mouth (weWOM)) for human resource image, as well as to analyze its impact on job seekers and employee’s intentions and attitudes. Design/methodology/approach – The research objectives were tested through a web-based experiment based on real weWOM. Through a self-selected sample procedure, 238 individuals were exposed to three types of weWOM: positive, negative, and intermediate. Findings – Depending on the kind of weWOM people see on the internet, perceived HR image changes. Positive, intermediate, and negative weWOM produce different behavioral intentions with respect to different recruiting aspects. weWOM also influences two important employee attitudes and resulted more credible than firms’ recognitions. Research limitations/implications – The sample is a convenience one. Since managers may be reluctant to admit weWOM’s credibility the relationship between weWOM and other employees’ attitudes data should be analyzed. Practical implications – weWOM may constitute an indicator for anticipating applicants’ key behavior (intention to apply, intention to recommend a company, and compensation demands). In order to stimulate it companies should generate relevant information about the most common categories of weWOM and place it on the employer review websites. Additionally, if weWOM is positive it can be used to create a positive external constructed image among the staff. Social implications – weWOM is a current phenomenon without information about its implications. Most of the websites that host it are free accessible. This research offers specific data about how people react to it. Originality/value – Employer review websites are probably the preferred channels to express work-related WOM. Nevertheless the current spread of the internet only one study has been conducted about it. This research fits in the current social media age and sheds new information about this kind of communication. The findings contribute to strengthen the theory about how organizational image is built showing that WOM and social media exposure are significant determinants of two types of organizational images. Also we contribute to the theory about recruitment showing detailed information regarding what may occurs during the first phases of this practice.en_US
dc.languageengen_US
dc.relation.ispartofInternational Journal of Manpoweren_US
dc.sourceInternational Journal of Manpower[ISSN 0143-7720],v. 37, p. 709-723en_US
dc.subject5306 Economía del cambio tecnológicoen_US
dc.subject.otherEmployee attitudesen_US
dc.subject.otherOrganizational imageen_US
dc.subject.otherRecruitmenten_US
dc.subject.otherReputationen_US
dc.subject.otherWork-related WOMen_US
dc.titleWorker word of mouth on the internet: Influence on human resource image, job seekers and employeesen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1108/IJM-09-2014-0188
dc.identifier.scopus84976536876
dc.identifier.isi000379776000006
dc.contributor.authorscopusid24280548000
dc.contributor.authorscopusid26665255800
dc.description.lastpage723-
dc.identifier.issue4-
dc.description.firstpage709-
dc.relation.volume37-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid2577393
dc.contributor.daisngid2851372
dc.contributor.wosstandardWOS:Melian-Gonzalez, S
dc.contributor.wosstandardWOS:Bulchand-Gidumal, J
dc.date.coverdateJulio 2016
dc.identifier.ulpgces
dc.description.sjr0,338
dc.description.jcr0,641
dc.description.sjrqQ2
dc.description.jcrqQ3
dc.description.ssciSSCI
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-7662-3154-
crisitem.author.orcid0000-0001-8522-2013-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameMelián González, Santiago-
crisitem.author.fullNameBulchand Gidumal, Jacques-
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