Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/48550
Campo DC Valoridioma
dc.contributor.authorGarcía-Falcón, Juan Manuel
dc.contributor.authorMedina-Muñoz, Diego
dc.date.accessioned2018-11-23T22:48:18Z-
dc.date.available2018-11-23T22:48:18Z-
dc.date.issued1999
dc.identifier.issn0264-2069
dc.identifier.urihttp://hdl.handle.net/10553/48550-
dc.description.abstractIn the hospitality industry, co-operative relationships among organisations are increasingly referred to as a crucial factor for organisational performance and survival. Within this framework, hotels are increasingly forming permanent alliances with other organisations such as airlines, car rental agencies, suppliers, other hotels, and travel agencies. The main aim of this study is to describe the relationship that hotels have with travel agencies, which is currently considered the most effective way for a hotel to extend its sales and marketing efforts. The authors first reviewed existing hospitality literature with a view to presenting a framework for understanding the business relationship between hotels and travel agencies. An empirical survey was then carried out to analyse United States hotel companies' relationships with travel agencies. Significant differences were found between hotel companies of different sizes, service strategies, price levels, and clientele, based upon the percentage of reservations received from tl travel agencies, and the number and diversity of travel agencies with which hotel companies relate.
dc.publisher0264-2069
dc.relation.ispartofService Industries Journal
dc.sourceService Industries Journal[ISSN 0264-2069],v. 19, p. 102-122
dc.titleThe relationship between hotel companies and travel agencies: An empirical assessment of the United States market
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1080/02642069900000047
dc.identifier.scopus1642618142
dc.identifier.isi000085304300006
dc.contributor.authorscopusid6508006417
dc.contributor.authorscopusid6603333545
dc.description.lastpage122
dc.description.firstpage102
dc.relation.volume19
dc.type2Artículoes
dc.contributor.daisngid6300177
dc.contributor.daisngid3312042
dc.contributor.wosstandardWOS:Garcia-Falcon, JM
dc.contributor.wosstandardWOS:Medina-Munoz, D
dc.date.coverdateEnero 1999
dc.identifier.ulpgces
dc.description.jcr0,274
dc.description.jcrqQ4
dc.description.ssciSSCI
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR Organización y dirección de empresas (Management)-
crisitem.author.deptGIR IUCES: Centro de Innovación para la Empresa, el Turismo, la Internacionalización y la Sostenibilidad-
crisitem.author.deptIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-0370-2353-
crisitem.author.parentorgDepartamento de Economía y Dirección de Empresas-
crisitem.author.parentorgIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.fullNameGarcía Falcón,Juan Manuel-
crisitem.author.fullNameMedina Muñoz, Diego Ramón-
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