Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/43762
Título: Redesigning the supply chain: reengineering, outsourcing, and relational capabilities
Autores/as: Rodríguez Díaz, Manuel 
Espino Rodríguez, Tomás Francisco 
Clasificación UNESCO: 5311 Organización y dirección de empresas
Palabras clave: Gestión de empresas
Responsabilidad social corporativa
Fecha de publicación: 2006
Editor/a: 1463-7154
Publicación seriada: Business Process Management Journal 
Resumen: Purpose: The purpose of this paper is to analyze the competitive advantages of the networks of firms forming the supply chain and distribution channels through process integration, outsourcing, and creation of relational capabilities. Design/methodology/approach: A four-stage methodology is created to redesign the supply chain depending on the creation of relational capabilities: internal analysis to determine the focal company's competence; relational analysis in the outsourcing of activities; process integration; and development of relational capabilities. Findings: The development of relational capabilities is based on two dimensions: company level of competence in performing activities, and strategic contribution of the activities to competitive advantage. Four cases are analyzed from those two dimensions: high competence/low strategic contribution; low competence/high strategic contribution; low competence/low strategic value; and relational and internal capabilities, where relational capabilities strengthen internal capabilities. Finally, it is established what actions are necessary for the activities analyzed from those dimensions to be a source of competitive advantage by means of relational capabilities created through process integration and outsourcing to highly competent firms. Practical implications: The development of a short self-evaluation questionnaire that helps firms implement the methodology and creates the basis for its empirical application by researchers. Originality/value: The paper studies relational capabilities, an aspect omitted from the internal perspective of the resource and capability theory. It also determines four ways in which relational capabilities influence the strengthening of internal capabilities. The theoretical approach is developed in the redesign of the supply chain.
URI: http://hdl.handle.net/10553/43762
ISSN: 1463-7154
DOI: 10.1108/14637150610678087
Fuente: Business Process Management Journal[ISSN 1463-7154],v. 12, p. 483-502
Colección:Artículos
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