Please use this identifier to cite or link to this item:
Title: Process reengineering in public hospitals. Reinventing the wheel?
Authors: Osorio Acosta, Javier 
Paredes Alonso, E.
UNESCO Clasification: 531207 Sanidad
Keywords: Hospitales
Issue Date: 2001
Publisher: 1135-5727
Journal: Revista Española de Salud Pública 
Abstract: The purpose of this paper is that of analyzing the hypothesis that, as originally stated by its creators, the reengineering methodology for the improvement of efficiency and productivity, cannot be successfully implemented in Spanish public hospitals, and in fact, the so called experiences do not keep with the basics of such an approach. The technique employed for this study consisted, on one hand, of reviewing and comparing the literature published on this subject and, on the other, on experimentation by means of a case study conducted at a public hospital for the purpose of testing out the outlined hypothesis. The review and comparison of works previously published on this subject revealed that the technique for improving on-the-job efficiency according to the theory-based concepts of the process reengineering approach is not adaptable to public hospitals in Spain. The case study supported this finding, additionally highlighting the fact that in order for any relatively major changes in the working processes at public hospitals to be recommended, a number of organizational and human factors must be taken into consideration as aspects involved regardless of the methodological approach taken. The indiscriminate implementation in public hospital administration of trends currently fashionable in the business administration field may defeat its own purpose if these trends are not previously evaluated prior to being implemented. An assessment must first be made as to their being suited to the intended purpose.
ISSN: 1135-5727
DOI: 10.1590/S1135-57272001000300004
Source: Revista Espanola de Salud Publica[ISSN 1135-5727],v. 75, p. 193-206
Appears in Collections:Reseña
Adobe PDF (104,58 kB)
Show full item record


checked on Sep 12, 2021

Page view(s)

checked on Sep 11, 2021


checked on Sep 11, 2021

Google ScholarTM




Export metadata

Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated.