Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/42416
DC FieldValueLanguage
dc.contributor.authorGossling, Stefanen_US
dc.contributor.authorAraña, Jorge E.en_US
dc.contributor.authorAguiar Quintana, Teresaen_US
dc.date.accessioned2018-11-12T12:10:15Z-
dc.date.available2018-11-12T12:10:15Z-
dc.date.issued2019en_US
dc.identifier.issn0261-5177en_US
dc.identifier.urihttp://hdl.handle.net/10553/42416-
dc.description.abstractLaundry is a major factor in hotel fresh water use. Pro-environmental appeals to encourage tourists to reuse towels and bed linen have received much attention in the literature, though findings have remained inconclusive. This paper presents the results of a large field experiment with 21,000 observations in seven hotels catering to the sun, sand & sea leisure tourism market in Gran Canaria, Spain. Findings suggest that comprehensive message designs can increase towel reuse by 6.8% and bed linen reuse by 1.2%, compared to existing in-room messages. Results also show that nationality, age, length of stay, repeat visits, temperature, and hotel standard influence participation levels. The field experiment confirms that normative appeals can trigger significant behavioural change. Evidence suggests, however, that social norm generation may be a more promising avenue to changing behaviour than norm adherence.en_US
dc.languageengen_US
dc.publisher0261-5177
dc.relation.ispartofTourism Managementen_US
dc.sourceTourism Management [ISSN 0261-5177], v. 70, p. 273-283en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherBed linenen_US
dc.subject.otherHotelsen_US
dc.subject.otherNormative appealsen_US
dc.subject.otherPro-environmental behaviouren_US
dc.subject.otherTowel reuseen_US
dc.titleTowel reuse in hotels: Importance of normative appeal designsen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1016/j.tourman.2018.08.027
dc.identifier.scopus85052934066
dc.identifier.isi000448096100033
dc.contributor.authorscopusid6603575143
dc.contributor.authorscopusid7005207170
dc.contributor.authorscopusid57203792407
dc.description.lastpage283-
dc.description.firstpage273-
dc.relation.volume70-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid203261
dc.contributor.daisngid641205
dc.contributor.daisngid29123207
dc.contributor.wosstandardWOS:Gossling, S
dc.contributor.wosstandardWOS:Arana, JE
dc.contributor.wosstandardWOS:Aguiar-Quintana, JT
dc.date.coverdateFebrero 2019
dc.identifier.ulpgces
dc.description.sjr3,068
dc.description.jcr7432,0
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptDepartamento de Análisis Económico Aplicado-
crisitem.author.deptGIR Economía, medioambiente, sostenibilidad y turismo-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0003-0878-9934-
crisitem.author.orcid0000-0002-5037-0873-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameAraña Padilla, Jorge-
crisitem.author.fullNameAguiar Quintana, Juana Teresa-
Appears in Collections:Artículos
Show simple item record

Google ScholarTM

Check

Altmetric


Share



Export metadata



Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated.