Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/41961
Campo DC Valoridioma
dc.contributor.authorNieves, Juliaen_US
dc.contributor.authorDiaz-Meneses, Gonzaloen_US
dc.date.accessioned2018-09-19T10:59:35Z-
dc.date.available2018-09-19T10:59:35Z-
dc.date.issued2018en_US
dc.identifier.issn0959-6119en_US
dc.identifier.urihttp://hdl.handle.net/10553/41961-
dc.description.abstractPurpose The purpose of this study is to identify the role played by external knowledge sources and intra-organizational collaboration as determinants of innovation in hotel firms. It proposes that local knowledge sources and intra-organizational collaboration determine the probability of producing incremental innovations, and that non-local knowledge sources determine the introduction of radical innovations. Design/methodology/approach Descriptive statistics made it possible to evaluate the importance of each of the external sources as the origin of ideas for innovation. Principal component analysis was used to find homogeneous groups based on the different knowledge sources contemplated. Multiple regression analysis was used to determine which variables predict a hotel’s capacity to introduce innovations. Findings The findings suggest a dissociation between innovations adopted by directly incorporating the specific knowledge provided by external agents and innovations that require the mediation of intra-organizational collaboration for their development. Research limitations/implications Future qualitative studies can provide data that would considerably improve the understanding of how innovation processes are produced in hotel companies based on the use of external knowledge and how hotel firms develop spaces to exchange and combine internal knowledge. Practical implications Hotel firms can adopt innovations by incorporating specific knowledge from external companies or by developing their own innovations based on information gathered from external agents or events (e.g. customers, attending trade fairs and professional conferences). The transformation of this information into innovations requires the establishment of internal communication channels that foment employees’ collaboration and exchange of information. Originality/value The study provides empirical evidence for the relevant role played by both external agents and intra-organizational relationships as sources of knowledge to foster innovation in hotel firms. External agents are classified as local and non-local sources, and their effect on innovation is analyzed, distinguishing between incremental and radical innovations.en_US
dc.languageengen_US
dc.publisher0959-6119
dc.relation.ispartofInternational Journal of Contemporary Hospitality Managementen_US
dc.sourceInternational Journal of Contemporary Hospitality Management[ISSN 0959-6119],v. 30, p. 2537-2561en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherInnovationen_US
dc.subject.otherRadical innovationen_US
dc.subject.otherHotel industryen_US
dc.subject.otherKnowledge managementen_US
dc.subject.otherIncremental innovationen_US
dc.subject.otherIntra-organizational knowledgeen_US
dc.subject.otherSources of external knowledgeen_US
dc.titleKnowledge sources and innovation in the hotel industry: Empirical analysis on Gran Canaria Island, a mature mass-tourism destinationen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1108/IJCHM-07-2016-0341
dc.identifier.scopus85049054593
dc.identifier.isi000437752500010-
dc.contributor.authorscopusid55601292400
dc.contributor.authorscopusid35723747600
dc.description.lastpage2561-
dc.identifier.issue6-
dc.description.firstpage2537-
dc.relation.volume30-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid3500171
dc.contributor.daisngid10222565
dc.contributor.wosstandardWOS:Nieves, J
dc.contributor.wosstandardWOS:Diaz-Meneses, G
dc.date.coverdateJunio 2018
dc.identifier.ulpgces
dc.description.sjr1,849
dc.description.jcr3,957
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR Organización y dirección de empresas (Management)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR IUCES: Dirección de Marketing, RSC y empresa familiar-
crisitem.author.deptIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0001-9796-038X-
crisitem.author.orcid0000-0001-6260-385X-
crisitem.author.parentorgDepartamento de Economía y Dirección de Empresas-
crisitem.author.parentorgIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.fullNameNieves Rodríguez, Julia-
crisitem.author.fullNameDíaz Meneses, Gonzalo-
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