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Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/40084
Campo DC Valoridioma
dc.contributor.authorMartín-Santana, Josefa D.en_US
dc.contributor.authorBeerli-Palacio, Asunciónen_US
dc.contributor.authorNazzareno, Patrizio Antoninoen_US
dc.date.accessioned2018-06-06T10:01:14Z-
dc.date.available2018-06-06T10:01:14Z-
dc.date.issued2017en_US
dc.identifier.issn0160-7383en_US
dc.identifier.urihttp://hdl.handle.net/10553/40084-
dc.description.abstractThe purpose of this study is to examine the antecedents that explain changes to the image that first-time tourists have (pre- and post-visit image gap) of a destination and its impact on satisfaction and loyalty through the design and validation of a model. The research has been carried out using a sample of 411 tourists in Tenerife (Spain). The involvement with the trip, the time dedicated to the search for information, and the number of attractions visited influence the change in cognitive image. The factors that explain the time spent searching for information are uncertainty, involvement, and duration and intensity of the visit. The positive gap in the image generates greater satisfaction, which has a positive impact in the loyalty.en_US
dc.languageengen_US
dc.relation.ispartofAnnals of Tourism Researchen_US
dc.sourceAnnals of Tourism Research[ISSN 0160-7383],v. 62, p. 13-25en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherDestination imageen_US
dc.subject.otherDestination image gapen_US
dc.subject.otherImage gap formationen_US
dc.subject.otherTourism marketingen_US
dc.subject.otherTourist loyaltyen_US
dc.subject.otherTourist satisfactionen_US
dc.titleAntecedents and consequences of destination image gapen_US
dc.typeinfo:eu-repo/semantics/Articlees
dc.typeArticlees
dc.identifier.doi10.1016/j.annals.2016.11.001
dc.identifier.scopus85000351945-
dc.identifier.isi000392677000002-
dc.contributor.authorscopusid20434158000
dc.contributor.authorscopusid56035879200
dc.contributor.authorscopusid9132741700
dc.contributor.authorscopusid57192190964
dc.description.lastpage25-
dc.description.firstpage13-
dc.relation.volume62-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.contributor.daisngid2804646
dc.contributor.daisngid4513149
dc.contributor.daisngid10543237
dc.contributor.wosstandardWOS:Martin-Santana, JD
dc.contributor.wosstandardWOS:Beerli-Palacio, A
dc.contributor.wosstandardWOS:Nazzareno, PA
dc.date.coverdateEnero 2017
dc.identifier.ulpgcSíes
dc.description.sjr2,262
dc.description.jcr5,086
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.author.deptGIR IUCES: Dirección de Marketing, RSC y empresa familiar-
crisitem.author.deptIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR IUCES: Dirección de Marketing, RSC y empresa familiar-
crisitem.author.deptIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-7078-0271-
crisitem.author.orcid0000-0003-1457-0250-
crisitem.author.orcid0000-0002-1149-2544-
crisitem.author.parentorgIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.parentorgIU de Cibernética, Empresa y Sociedad (IUCES)-
crisitem.author.fullNameMartín Santana, Josefa Delia-
crisitem.author.fullNameBeerli Palacio, María Asunción-
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