Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/35725
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dc.contributor.authorAlmeida Santana, Armindaen_US
dc.contributor.authorMoreno-Gil, Sergioen_US
dc.date.accessioned2018-05-04T12:14:05Z-
dc.date.available2018-05-04T12:14:05Z-
dc.date.issued2017en_US
dc.identifier.issn2212-571Xen_US
dc.identifier.urihttp://hdl.handle.net/10553/35725-
dc.description.abstractIncreasingly destination management organizations are engaging with consumers through digital media, communicating with them in a long-term relationship. Numerous studies have shown that social media influence the intentions of travellers to visit one destination over another. However, the literature has paid little attention to the relationship between information-seeking behaviour and the development of destination loyalty. In that sense, this study analyses how tourists are consulting more digital information and using several different information sources, which influences the time tourists are sharing at a few destinations, becoming more loyal to multiple destinations at the same time (horizontal loyalty). However, this topic has not yet been stressed in the tourism context. This study therefore attempts to show that: (a) the difference in behaviour when it comes to the use of several information sources, depending on tourists' profiles (nationality and socio-demographic characteristics), and (b) although there are no significant differences regarding the use of the different social media in terms of destination-loyal and horizontal-loyal tourists, the impact of the different sources of information on loyalty (behavioural and attitudinal) is different. Social media has a greater impact on attitudinal loyalty. To achieve those goals, a wide survey with 6964 questionnaires was developed, considering tourists from 17 European countries. Those results are useful in making decisions concerning digital development strategies and loyalty programs to tourist destinations.en_US
dc.languageengen_US
dc.relationValoración Económica de la Imagen Dinámica de Los Destinos Turísticosen_US
dc.relation.ispartofJournal of Destination Marketing and Managementen_US
dc.sourceJournal of Destination Marketing and Management [ISSN 2212-571X], v. 6 (2), p. 150-161en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject.otherDigital destinationsen_US
dc.subject.otherHorizontal loyaltyen_US
dc.subject.otherRelationship marketingen_US
dc.subject.otherInforthation sourcesen_US
dc.subject.otherSocial mediaen_US
dc.titleNew trends in information search and their influence on destination loyalty: Digital destinations and relationship marketingen_US
dc.typeinfo:eu-repo/semantics/Articleen_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.jdmm.2017.02.003
dc.identifier.scopus85016394871-
dc.identifier.isi000404312900007-
dc.contributor.authorscopusid57193764608-
dc.contributor.authorscopusid57190668738-
dc.description.lastpage161-
dc.identifier.issue2-
dc.description.firstpage150-
dc.relation.volume6-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.identifier.wosWOS:000404312900007-
dc.contributor.daisngid9194672
dc.contributor.daisngid3536733
dc.contributor.wosstandardWOS:Almeida-Santana, A
dc.contributor.wosstandardWOS:Moreno-Gil, S
dc.date.coverdateJunio 2017
dc.identifier.ulpgces
dc.description.sjr1,148
dc.description.jcr3,667
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.erihplusERIH PLUS
item.grantfulltextnone-
item.fulltextSin texto completo-
crisitem.project.principalinvestigatorMoreno Gil, Sergio-
crisitem.author.deptGIR TIDES: Economía, medioambiente, sostenibilidad y turismo-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Economía, medioambiente, sostenibilidad y turismo-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0002-8995-3056-
crisitem.author.orcid0000-0001-6905-8073-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameAlmeida Santana, Arminda Del Carmen-
crisitem.author.fullNameMoreno Gil, Sergio-
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