Identificador persistente para citar o vincular este elemento:
http://hdl.handle.net/10553/35725
Campo DC | Valor | idioma |
---|---|---|
dc.contributor.author | Almeida Santana, Arminda | en_US |
dc.contributor.author | Moreno-Gil, Sergio | en_US |
dc.date.accessioned | 2018-05-04T12:14:05Z | - |
dc.date.available | 2018-05-04T12:14:05Z | - |
dc.date.issued | 2017 | en_US |
dc.identifier.issn | 2212-571X | en_US |
dc.identifier.uri | http://hdl.handle.net/10553/35725 | - |
dc.description.abstract | Increasingly destination management organizations are engaging with consumers through digital media, communicating with them in a long-term relationship. Numerous studies have shown that social media influence the intentions of travellers to visit one destination over another. However, the literature has paid little attention to the relationship between information-seeking behaviour and the development of destination loyalty. In that sense, this study analyses how tourists are consulting more digital information and using several different information sources, which influences the time tourists are sharing at a few destinations, becoming more loyal to multiple destinations at the same time (horizontal loyalty). However, this topic has not yet been stressed in the tourism context. This study therefore attempts to show that: (a) the difference in behaviour when it comes to the use of several information sources, depending on tourists' profiles (nationality and socio-demographic characteristics), and (b) although there are no significant differences regarding the use of the different social media in terms of destination-loyal and horizontal-loyal tourists, the impact of the different sources of information on loyalty (behavioural and attitudinal) is different. Social media has a greater impact on attitudinal loyalty. To achieve those goals, a wide survey with 6964 questionnaires was developed, considering tourists from 17 European countries. Those results are useful in making decisions concerning digital development strategies and loyalty programs to tourist destinations. | en_US |
dc.language | eng | en_US |
dc.relation | Valoración Económica de la Imagen Dinámica de Los Destinos Turísticos | en_US |
dc.relation.ispartof | Journal of Destination Marketing and Management | en_US |
dc.source | Journal of Destination Marketing and Management [ISSN 2212-571X], v. 6 (2), p. 150-161 | en_US |
dc.subject | 531290 Economía sectorial: turismo | en_US |
dc.subject.other | Digital destinations | en_US |
dc.subject.other | Horizontal loyalty | en_US |
dc.subject.other | Relationship marketing | en_US |
dc.subject.other | Inforthation sources | en_US |
dc.subject.other | Social media | en_US |
dc.title | New trends in information search and their influence on destination loyalty: Digital destinations and relationship marketing | en_US |
dc.type | info:eu-repo/semantics/Article | en_US |
dc.type | Article | en_US |
dc.identifier.doi | 10.1016/j.jdmm.2017.02.003 | |
dc.identifier.scopus | 85016394871 | - |
dc.identifier.isi | 000404312900007 | - |
dc.contributor.authorscopusid | 57193764608 | - |
dc.contributor.authorscopusid | 57190668738 | - |
dc.description.lastpage | 161 | - |
dc.identifier.issue | 2 | - |
dc.description.firstpage | 150 | - |
dc.relation.volume | 6 | - |
dc.investigacion | Ciencias Sociales y Jurídicas | en_US |
dc.type2 | Artículo | en_US |
dc.identifier.wos | WOS:000404312900007 | - |
dc.contributor.daisngid | 9194672 | |
dc.contributor.daisngid | 3536733 | |
dc.contributor.wosstandard | WOS:Almeida-Santana, A | |
dc.contributor.wosstandard | WOS:Moreno-Gil, S | |
dc.date.coverdate | Junio 2017 | |
dc.identifier.ulpgc | Sí | es |
dc.description.sjr | 1,148 | |
dc.description.jcr | 3,667 | |
dc.description.sjrq | Q1 | |
dc.description.jcrq | Q1 | |
dc.description.ssci | SSCI | |
dc.description.erihplus | ERIH PLUS | |
item.grantfulltext | none | - |
item.fulltext | Sin texto completo | - |
crisitem.project.principalinvestigator | Moreno Gil, Sergio | - |
crisitem.author.dept | GIR TIDES: Economía, medioambiente, sostenibilidad y turismo | - |
crisitem.author.dept | IU de Turismo y Desarrollo Económico Sostenible | - |
crisitem.author.dept | Departamento de Economía y Dirección de Empresas | - |
crisitem.author.dept | GIR TIDES: Economía, medioambiente, sostenibilidad y turismo | - |
crisitem.author.dept | IU de Turismo y Desarrollo Económico Sostenible | - |
crisitem.author.dept | Departamento de Economía y Dirección de Empresas | - |
crisitem.author.orcid | 0000-0002-8995-3056 | - |
crisitem.author.orcid | 0000-0001-6905-8073 | - |
crisitem.author.parentorg | IU de Turismo y Desarrollo Económico Sostenible | - |
crisitem.author.parentorg | IU de Turismo y Desarrollo Económico Sostenible | - |
crisitem.author.fullName | Almeida Santana, Arminda Del Carmen | - |
crisitem.author.fullName | Moreno Gil, Sergio | - |
Colección: | Artículos |
Citas SCOPUSTM
76
actualizado el 17-nov-2024
Citas de WEB OF SCIENCETM
Citations
63
actualizado el 17-nov-2024
Visitas
146
actualizado el 27-jul-2024
Google ScholarTM
Verifica
Altmetric
Comparte
Exporta metadatos
Los elementos en ULPGC accedaCRIS están protegidos por derechos de autor con todos los derechos reservados, a menos que se indique lo contrario.