Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/120740
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dc.contributor.authorBulchand Gidumal, Jacquesen_US
dc.contributor.authorMelián González, Santiagoen_US
dc.date.accessioned2023-02-27T09:50:16Z-
dc.date.available2023-02-27T09:50:16Z-
dc.date.issued2023en_US
dc.identifier.issn1368-3500en_US
dc.identifier.otherScopus-
dc.identifier.urihttp://hdl.handle.net/10553/120740-
dc.description.abstractOnline consumer-generated reviews are part of eWOM (electronic word of mouth). These reviews are very important for tourists in their decision-making processes regarding purchases and bookings. The reviews can be found in two types of sources: websites that sell the product and independent websites. In both cases, current review systems have relevant shortcomings: the possibility of fake reviews, the representativeness of those who review, platform decisions than can bias the results and other possible manipulations. Additionally, some users may not feel comfortable posting reviews due to the possible loss of anonymity. In this scenario, blockchain provides a suitable framework for solving most of the stated problems. In this paper, we describe an implementation of an online review system based on blockchain that would help solve most of the problems that exist in the current systems. We discuss managerial implications of the proposed system, possible limitations and future research needed in the area.en_US
dc.languageengen_US
dc.relation.ispartofCurrent Issues in Tourismen_US
dc.sourceCurrent Issues in Tourism [ISSN 1368-3500], (Enero 2023)en_US
dc.subject531004 Operaciones comerciales internacionalesen_US
dc.subject.otherBlockchainen_US
dc.subject.otherConsumer-Generated Reviewsen_US
dc.subject.otherEwomen_US
dc.subject.otherOnline Reviewsen_US
dc.subject.otherTripadvisoren_US
dc.titleFighting fake reviews with blockchain-enabled consumer-generated reviewsen_US
dc.typeinfo:eu-repo/semantics/Articleen_US
dc.typeArticleen_US
dc.identifier.doi10.1080/13683500.2023.2173054en_US
dc.identifier.scopus85147751942-
dc.contributor.orcid0000-0001-8522-2013-
dc.contributor.orcid0000-0002-7662-3154-
dc.contributor.authorscopusid26665255800-
dc.contributor.authorscopusid24280548000-
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.utils.revisionen_US
dc.date.coverdateEnero 2023en_US
dc.identifier.ulpgcen_US
dc.contributor.buulpgcBU-ECOen_US
dc.description.sjr1,916
dc.description.jcr8,0
dc.description.sjrqQ1
dc.description.jcrqQ1
dc.description.ssciSSCI
dc.description.miaricds10,9
dc.description.erihplusERIH PLUS
item.grantfulltextopen-
item.fulltextCon texto completo-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.deptGIR TIDES: Emprendimiento, Empresa Digital e Innovación-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Economía y Dirección de Empresas-
crisitem.author.orcid0000-0001-8522-2013-
crisitem.author.orcid0000-0002-7662-3154-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameBulchand Gidumal, Jacques-
crisitem.author.fullNameMelián González, Santiago-
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