The impact of ownership and size heterogeneity on hotel efficiency in the Canary Islands (Spain)

Abstract

This study was conducted to analyse the influence of technological differences on hotel efficiency in the Canary Islands (Spain), with particular regard to the heterogeneity observed in hotel ownership and size. A metafrontier approach, based on non-parametric deterministic efficiency methods (data envelopment analysis and free-disposal hull) and robust non-parametric estimators (order-α), is used. This empirical analysis considered a panel data sample selection model of Canary Islands hotels for the period 2002–2015. The results obtained show that the frontiers against which the hotels are compared (metafrontier or group) and the consideration or otherwise of outliers are factors of crucial importance. We find that efficiency depends on hotel size (large hotels are more efficient than small ones), but not on the type of ownership. The results also show that the impact of the global financial crisis on the average technical efficiency of these hotels was slight or non-existent. Finally, the technological gap narrowed over time, especially in large hotels and those with no majority shareholder.