Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/77821
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dc.contributor.authorMartín Hernández, Juan Carlosen_US
dc.contributor.authorRomán García, Concepciónen_US
dc.contributor.authorMoreira , Pedro Ernestoen_US
dc.contributor.authorMoreno, Robertoen_US
dc.contributor.authorOyarce, Fernandoen_US
dc.date.accessioned2021-02-23T10:07:28Z-
dc.date.available2021-02-23T10:07:28Z-
dc.date.issued2021en_US
dc.identifier.issn0966-6923en_US
dc.identifier.otherScopus-
dc.identifier.urihttp://hdl.handle.net/10553/77821-
dc.description.abstractThe inscription of a city as a World Heritage Site (WHS) acts as a catalyst for the tourist promotion. The brand creates a previous positive image of the city generating some tourists' expectations that might be difficult to fulfil. The aim of this paper is to shed some light on how different transport modes -private car, rental cars, train, bus and other transport modes- could mediate on the satisfaction construct. The methodology is based on a fuzzy hybrid multi-criteria method. Our results show that rental cars visitors experience the minimum satisfaction in comparison with those who visit the city by bus who are the most satisfied. The findings can be strategically used by Valparaiso authorities and destination marketing managers to promote Valparaíso as a green destination WHS.en_US
dc.languageengen_US
dc.relation.ispartofJournal of Transport Geographyen_US
dc.sourceJournal of Transport Geography[ISSN 0966-6923],v. 91, (Febrero 2021)en_US
dc.subject531290 Economía sectorial: turismoen_US
dc.subject531212 Transportes y comunicacionesen_US
dc.subject.otherCultural Tourismen_US
dc.subject.otherFuzzy Hybrid Methods, Topsisen_US
dc.subject.otherSatisfactionen_US
dc.subject.otherValparaisoen_US
dc.subject.otherWorld-Heritage Cityen_US
dc.titleDoes the access transport mode affect visitors' satisfaction in a World Heritage City?: the case of Valparaiso, Chileen_US
dc.typeinfo:eu-repo/semantics/Articleen_US
dc.typeArticleen_US
dc.identifier.doi10.1016/j.jtrangeo.2021.102969en_US
dc.identifier.scopus85100418387-
dc.contributor.authorscopusid55727554800-
dc.contributor.authorscopusid7102178538-
dc.contributor.authorscopusid57200781558-
dc.contributor.authorscopusid57195224140-
dc.contributor.authorscopusid57221856000-
dc.relation.volume91en_US
dc.investigacionCiencias Sociales y Jurídicasen_US
dc.type2Artículoen_US
dc.utils.revisionen_US
dc.date.coverdateFebrero 2021en_US
dc.identifier.ulpgcen_US
dc.contributor.buulpgcBU-ECOen_US
item.fulltextSin texto completo-
item.grantfulltextnone-
crisitem.author.deptInvestigación en Turismo y Transporte-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Análisis Económico Aplicado-
crisitem.author.deptInvestigación en Turismo y Transporte-
crisitem.author.deptIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.deptDepartamento de Análisis Económico Aplicado-
crisitem.author.orcid0000-0002-2950-2405-
crisitem.author.orcid0000-0002-0591-1298-
crisitem.author.orcid0000-0003-1985-5394-
crisitem.author.orcid0000-0002-5314-6033-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.parentorgIU de Turismo y Desarrollo Económico Sostenible-
crisitem.author.fullNameMartín Hernández, Juan Carlos-
crisitem.author.fullNameRomán García, Concepción-
crisitem.author.fullNameMoreira , Pedro Ernesto-
crisitem.author.fullNameMoreno Díaz, Roberto-
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