Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/52494
Title: Outcomes of management innovation: An empirical analysis in the services industry
Authors: Nieves, Julia 
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Financial performance
Learning dynamic capability
Management innovation
Product innovation
Issue Date: 2016
Journal: European Management Review 
Abstract: The purpose of this paper is to advance the knowledge in the under-developed literature on management innovation in the services sector. Management innovation entails new internal organizational methods in which managers are closely and directly involved. Therefore, its introduction can be a powerful tool in managers' hands to promote their firms' success. Data obtained from 109 firms were analysed using structural equations modelling, in order to evaluate the influence of management innovation on different organizational outcomes. The results show that management innovation activities favour the introduction of learning capability and product innovation. Moreover, it indirectly affects the achievement of financial performance through its effect on product innovation.
URI: http://hdl.handle.net/10553/52494
ISSN: 1740-4754
DOI: 10.1111/emre.12071
Source: European Management Review[ISSN 1740-4754],v. 13, p. 125-136
Appears in Collections:Artículos
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