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Title: Social relationships, dynamic capacities and innovation: an empirical analysis of the hotel industry
Other Titles: Relaciones sociales, capacidades dinámicas e innovación: un análisis empírico en la industria hotelera
Authors: Nieves Rodríguez, Julia 
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Hoteles
Gestión de empresas turísticas
Recursos humanos
Issue Date: 2014
Publisher: 1019-6838
Journal: Revista Europea de Direccion y Economia de la Empresa 
Abstract: A basic premise in the literature is that social relationships allow their members to access new knowledge that favours innovation activities. However, empirical studies have mainly analysed these relationships in the manufacturing sector, while studies analysing them in the tourism industry setting have been particularly scarce. This paper examines the links between the external and internal social relationships of managers and innovation results, contemplating the mediator role of the dynamic capacities. The data obtained from 109 companies that manage hotel establishments in Spain show that external relationships and the capacity to detect changes in the environment determine the introduction of innovations in this sector.
ISSN: 1019-6838
DOI: 10.1016/j.redee.2014.09.002
Source: Revista Europea de Direccion y Economia de la Empresa[ISSN 1019-6838],v. 23, p. 166-174
Appears in Collections:Artículos
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