Identificador persistente para citar o vincular este elemento: http://hdl.handle.net/10553/45644
Título: Cultural compatibility in internal knowledge transfers: an application to hotel chain growth
Autores/as: García Almeida, Desiderio Juan 
Bernardo Vilamitjana, Mercé
Hormiga, Esther
Valls Pasola, Jaume
Clasificación UNESCO: 531290 Economía sectorial: turismo
Palabras clave: Gestión del conocimiento
Hoteles
Turismo
Fecha de publicación: 2011
Editor/a: 0264-2069
Publicación seriada: Service Industries Journal 
Resumen: This work addresses the internal transfer of knowledge from a cultural perspective when hotel chains grow. The analysis begins with an approach to the intra-organisational transfer of knowledge in hotel chain expansion. Later, culture in organisations is addressed; this gives rise to the proposal of cultural compatibility as a determinant of the intra-firm transfer of knowledge. Moreover, reference is made to possible sources of cultural incompatibility: location abroad of the new hotel, conversions where most employees stay, and small size of the new hotel. The hypotheses are tested in the Spanish hotel context. The results show effects and causes of the compatibility between the cultural context in which the knowledge to be transferred originated and the cultural framework in which it is to be implemented.
URI: http://hdl.handle.net/10553/45644
ISSN: 0264-2069
DOI: 10.1080/02642069.2010.503890
Fuente: Service Industries Journal[ISSN 0264-2069],v. 31, p. 1645-1657
Colección:Artículos
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