Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/43125
Title: Organizational knowledge, dynamic capabilities and innovation in the hotel industry
Authors: Nieves Rodríguez, Julia 
Quintana Deniz, Agustin De Jesus 
Osorio Acosta, Javier 
UNESCO Clasification: 531290 Economía sectorial: turismo
Keywords: Innovación turística
Issue Date: 2016
Publisher: 1467-3584
Journal: Tourism and Hospitality Research 
Abstract: Literature suggests that knowledge is one of the main resources of innovative activity. Even more important than the existing knowledge in a firm, is its capacity to renovate its knowledge resources in order to adapt them to changing environment, that is to say, to develop dynamic capabilities. However, empirical research on variables that support such capabilities is scarce. Likewise, very little is known regarding the influence of these dynamic capabilities on organizational performance. Furthermore, empirical studies have analysed these topics mainly in the manufacturing sector and research is particularly rare regarding the hospitality industry. In order to study these matters, this paper develops and tests a comprehensive model to analyse the multiple and simultaneous relationships among organizational knowledge, dynamic capabilities and innovation in the accommodation sector. Results show that knowledge and knowledge-based processes play an outstanding role to foster innovation in the hotel firms.
URI: http://hdl.handle.net/10553/43125
ISSN: 1467-3584
DOI: 10.1177/1467358415600208
Source: Tourism and Hospitality Research[ISSN 1467-3584],v. 16, p. 158-171
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