Please use this identifier to cite or link to this item: http://hdl.handle.net/10553/42497
Title: Business process management (BPM) and e-government: An experience at University of Las Palmas de Gran Canaria (ULPGC)
Authors: Hernández Bolaños, Pablo Javier 
Rodríguez-Díaz, Jorge 
UNESCO Clasification: 5311 Organización y dirección de empresas
Keywords: Business Process Management (BPM)
e-Government
Success critical factors
Issue Date: 2016
Journal: IFIP Advances in Information and Communication Technology 
Conference: IFIP TC 3 International Conference on Stakeholders and Information Technology in Education (SaITE) 
IFIP TC 3 International Conference on Stakeholders and Information Technology in Education, SaITE 2016 
Abstract: The development of business process management (BPM) is a key factor to launch e-Government in a public organization. This development requires first identifying the components that make up the business process management and, second, implementing them. It is just this implementation which has been presented as one of the most complex milestones in the development of BPM. In this paper the authors show how to implement the components of BPM successfully based on construction that deploys an organizational initiative that addresses directly a problem expressing the organization and indirectly the implementation of BPM. This methodology is justified by a case study carried out in the ULPGC.
URI: http://hdl.handle.net/10553/42497
ISBN: 9783319546865
ISSN: 1868-4238
DOI: 10.1007/978-3-319-54687-2_11
Source: IFIP Advances in Information and Communication Technology[ISSN 1868-4238],v. 493, p. 114-123
Appears in Collections:Actas de congresos
Show full item record

Page view(s)

109
checked on Feb 28, 2021

Google ScholarTM

Check

Altmetric


Share



Export metadata



Items in accedaCRIS are protected by copyright, with all rights reserved, unless otherwise indicated.