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Title: Corporate social responsibility trends in the airline Industry: a bibliometric analysis
Authors: Sorsa, Kaisa
Bona Sánchez, Carolina 
UNESCO Clasification: 531212 Transportes y comunicaciones
5311 Organización y dirección de empresas
Keywords: Airline Industry
Bibliometric Analysis
Co-Word Analysis
Corporate Social Responsibility
Issue Date: 2024
Journal: Sustainability (Switzerland) 
Abstract: The aim of this study is to perform a bibliometric analysis of corporate social responsibility (CSR) research in the airline industry, underscoring current developments and future trends. Utilizing open-source R software (version 4.2.3), including the Bibliometrix R library (version 4.1.4) and VOSviewer (version 1.6.20), this study notes a significant rise in CSR research. It highlights influential studies, leading scholars, and key journals in the field. The co-word analysis shows CSR’s impact on efficiency, value, employee perceptions, and customer loyalty. Post-COVID trends indicate an expanded focus on health, safety, and environmental, social, and governance (ESG) factors. The research suggests a shift towards integrated CSR strategies in the airline industry, emphasizing sustainability, stakeholder inclusion, and transparent reporting. This shift marks a movement towards more comprehensive and effective CSR approaches in stakeholder communication.
ISSN: 2071-1050
DOI: 10.3390/su16072709
Source: Sustainability (Switzerland)[EISSN 2071-1050],v. 16 (7), (Abril 2024)
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